Offline Customer Support Officer (Ondo)
Moniepoint · Ondo, Nigeria · Full Time
- Posted 7 October 2026
- Closes 6 November 2026
- Business
Skillnaija never charges candidates. If anyone asks for money to process this application, walk away and report it.
About the role
This early-career position involves managing in-person customer visits and digital inquiries via chat platforms for a leading fintech company in Ondo State. The role focuses on troubleshooting service issues, logging incident reports, and delivering exceptional client care. Ideal candidates must hold a degree or HND, have completed NYSC, and possess one to two years of prior customer service experience.
Skills they are looking for
- Customer Service
- Technical Support
- Issue Resolution
- Client Communication
- Documentation
- Relationship Management
- Cross-Functional Collaboration
Free courses that prepare you for this role
- Virtual Assistant
Support businesses remotely and get paid.
- Executive Communication & Client Management
Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.
- Legal Assistant & Law Clerk: Working in a Nigerian Law Office
The practical skills that keep a chambers running: court documents and filing, legal research, drafting under supervision, case files and diaries, CAC and property paperwork, client care and the lines a non-lawyer must never cross.
- Customer Support Specialist Training
Turn 'How may I help you?' into a remote skill that pays in naira and dollars.
Stand out with a verified certificate
Skillnaija certificates are earned by passing a graded project, and any employer can verify them online. Every course is free.
Browse free courses