Offline Customer Support Officer (Anambra)

Moniepoint · Anambra, Nigeria · Full Time

• Posted 27 September 2026
• Closes 27 October 2026
• Business

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About the role

This entry-level support role involves handling inquiries, resolving technical issues, and maintaining high service standards for in-person visitors and digital messaging groups across Anambra. Applicants need 1 to 2 years of prior customer service experience and a completed BSc or HND. Essential requirements include solid problem-solving abilities, strong communication skills, and completed NYSC service.

Skills they are looking for

• Customer Service
• Issue Resolution
• Communication
• Data Logging
• WhatsApp Communication
• Problem Solving
• Customer Relationship Management

Free courses that prepare you for this role

• Structured Problem-Solving for Nigerian Business

  Turn a client's complaint into a question you can answer — and an answer they can act on.

  Free · Intermediate

• Virtual Assistant

  Support businesses remotely and get paid.

  Free · Beginner-friendly

• Customer Support Specialist Training

  Turn 'How may I help you?' into a remote skill that pays in naira and dollars.

  Free · Beginner-friendly

• Executive Communication & Client Management

  Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.

  Free · Intermediate