Offline Customer Support Officer (Ogun)

Moniepoint · Ogun, Nigeria · Full Time

• Posted 7 October 2026
• Closes 6 November 2026
• Business

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About the role

This is an entry-level customer service role based in Ogun State focused on assisting in-person clients and managing inquiries through digital channels. Candidates need at least one to two years of customer service experience and a completed higher degree alongside an NYSC certificate. Strong problem-solving abilities and clear written and spoken communication skills are essential to succeed.

Skills they are looking for

• Customer Support
• Issue Resolution
• Communication
• Data Logging
• Customer Relationship Management
• WhatsApp Communication
• Escalation Management
• Client Relations

Free courses that prepare you for this role

• Virtual Assistant

  Support businesses remotely and get paid.

  Free · Beginner-friendly

• Customer Support Specialist Training

  Turn 'How may I help you?' into a remote skill that pays in naira and dollars.

  Free · Beginner-friendly

• Structured Problem-Solving for Nigerian Business

  Turn a client's complaint into a question you can answer — and an answer they can act on.

  Free · Intermediate

• Executive Communication & Client Management

  Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.

  Free · Intermediate