Offline Customer Support Officer (Borno)

Moniepoint · Delta, Nigeria · Full Time

• Posted 27 September 2026
• Closes 27 October 2026
• Business

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About the role

This junior-level customer support position involves assisting in-person clients and managing digital inquiries across messaging platforms. Candidates must hold a BSc or HND, possess completed NYSC documentation, and have at least one to two years of customer service experience. Success relies on effective problem-solving skills, strong verbal communication, and careful tracking of customer interactions.

Skills they are looking for

• Customer Service
• Technical Support
• Communication
• Problem Solving
• Conflict Resolution
• Data Entry
• Relationship Management

Free courses that prepare you for this role

• Virtual Assistant

  Support businesses remotely and get paid.

  Free · Beginner-friendly

• Structured Problem-Solving for Nigerian Business

  Turn a client's complaint into a question you can answer — and an answer they can act on.

  Free · Intermediate

• Customer Support Specialist Training

  Turn 'How may I help you?' into a remote skill that pays in naira and dollars.

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• Executive Communication & Client Management

  Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.

  Free · Intermediate