Offline Customer Support Officer (Jigawa)

Moniepoint · Jigawa, Nigeria · Full Time

• Posted 27 September 2026
• Closes 27 October 2026
• Business

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About the role

This entry-level support role involves assisting walk-in clients and managing online communication channels to resolve technical and banking inquiries. Candidates must hold a BSc or HND degree with completed NYSC and possess 1 to 2 years of customer service experience. Strong problem-solving abilities and exceptional communication skills are essential.

Skills they are looking for

• Customer Support
• Issue Resolution
• Client Relations
• Data Logging
• Active Listening
• Communication
• Problem Solving

Free courses that prepare you for this role

• Structured Problem-Solving for Nigerian Business

  Turn a client's complaint into a question you can answer — and an answer they can act on.

  Free · Intermediate

• Virtual Assistant

  Support businesses remotely and get paid.

  Free · Beginner-friendly

• Business English & Professional Communication

  Clear, confident professional English — the skill that wins remote jobs and better pay.

  Free · Beginner-friendly

• Executive Communication & Client Management

  Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.

  Free · Intermediate