Offline Customer Support Officer (Edo)
Moniepoint · Edo, Nigeria · Full Time
- Posted 29 October 2026
- Closes 28 November 2026
- Business
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About the role
Moniepoint is seeking an entry-level Offline Customer Support Officer to handle in-person inquiries and digital communication via WhatsApp in Edo State. The role focuses on delivering frontline technical and account assistance while properly logging complaints. Candidates must possess a BSc or HND, completed NYSC, and at least one to two years of customer service experience.
Skills they are looking for
- Customer Service
- Technical Support
- Communication
- Issue Resolution
- Data Logging
- Incident Management
- Relationship Management
Free courses that prepare you for this role
- Virtual Assistant
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- Customer Support Specialist Training
Turn 'How may I help you?' into a remote skill that pays in naira and dollars.
- Structured Problem-Solving for Nigerian Business
Turn a client's complaint into a question you can answer — and an answer they can act on.
- Executive Communication & Client Management
Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.
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