Offline Customer Support Officer (Rivers)

Moniepoint · Rivers, Nigeria · Full Time

• Posted 27 September 2026
• Closes 27 October 2026
• Business

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About the role

This junior-level customer support position involves helping walk-in clients and managing queries within dedicated messaging groups in Port Harcourt. Applicants must hold a degree or HND, have finished NYSC, and bring at least one to two years of customer service experience. Success relies on clear communication, disciplined ticket logging, and swift problem resolution.

Skills they are looking for

• Customer Service
• Technical Support
• Communication
• Issue Resolution
• Data Logging
• Customer Relationship Management
• Escalation Management

Free courses that prepare you for this role

• Virtual Assistant

  Support businesses remotely and get paid.

  Free · Beginner-friendly

• Customer Support Specialist Training

  Turn 'How may I help you?' into a remote skill that pays in naira and dollars.

  Free · Beginner-friendly

• Structured Problem-Solving for Nigerian Business

  Turn a client's complaint into a question you can answer — and an answer they can act on.

  Free · Intermediate

• Executive Communication & Client Management

  Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.

  Free · Intermediate