Service Center Operations Manager

Moniepoint · Lagos, Nigeria · Full Time

• Posted 3 November 2026
• Closes 3 December 2026
• Business

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About the role

This is a senior management role overseeing the operational efficiency, compliance, and profitability across multiple service branches. Candidates need a minimum of five years in banking operations with at least three years supervising multi-site branches as a cluster or area lead. Essential requirements include strong P&L management, process optimization expertise, and a degree in business, finance, or operations.

Skills they are looking for

• Multi-Site Operations
• P&L Management
• Process Optimization
• Banking Operations
• Budgeting
• Regulatory Compliance
• Data Analytics
• Customer Experience

Free courses that prepare you for this role

• Building a Fintech in Nigeria: Licences, Partners, Compliance & Unit Economics

  How money products are actually built and kept alive in Nigeria — the CBN licence ladder, riding licensed partner rails, the SEC and FCCPC sides, KYC and AML, fraud liability, the fees and float that decide whether you make money, fundraising, and why so many well-funded fintechs died.

  Free · Intermediate

• Real Estate Investing & Property Business in Nigeria: Land, Titles, Rentals, Shortlets and Development

  How property actually makes and loses money in Nigeria — the title ladder from C of O to family receipt, buying land without being robbed, the real cost of perfection, land banking versus rentals versus shortlets, mortgages that exist and mortgages that do not, developer joint ventures, the fraud playbook, and the 2026 tax rules — with numbers you can check.

  Free · Intermediate

• POS & Agency Banking

  Run a profitable POS / agent business.

  Free · Beginner-friendly

• Virtual Assistant

  Support businesses remotely and get paid.

  Free · Beginner-friendly