Offline Customer Support Officer (Katsina)
Moniepoint · Katsina, Nigeria · Full Time
- Posted 5 November 2026
- Closes 5 December 2026
- Business
Skillnaija never charges candidates. If anyone asks for money to process this application, walk away and report it.
About the role
Moniepoint is hiring an entry-level Offline Customer Support Officer to assist walk-in clients and address inquiries via digital chat platforms in Katsina State. Applicants need one to two years of customer service experience alongside a completed degree or higher national diploma. Candidates must also reside within Katsina and possess a valid NYSC discharge or exemption certificate.
Skills they are looking for
- Customer Service
- Issue Resolution
- Client Communication
- Incident Logging
- Conflict Resolution
- Data Privacy
- Administrative Support
Free courses that prepare you for this role
- Virtual Assistant
Support businesses remotely and get paid.
- Structured Problem-Solving for Nigerian Business
Turn a client's complaint into a question you can answer — and an answer they can act on.
- Executive Communication & Client Management
Move a busy, sceptical, senior room to a decision — and keep the client after the engagement ends.
- Travel & Tour Consultant
Book trips and run a travel business.
Stand out with a verified certificate
Skillnaija certificates are earned by passing a graded project, and any employer can verify them online. You can start any course free.
Browse free courses