Offline Customer Support Officer (Akwa Ibom)

Moniepoint · Akwa Ibom, Nigeria · Full Time

• Posted 29 October 2026
• Closes 28 November 2026
• Business

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About the role

Moniepoint is seeking an entry-level Offline Customer Support Officer to assist walk-in clients and manage user inquiries via WhatsApp in Uyo, Akwa Ibom. Candidates need at least one to two years of customer service experience alongside a completed BSc or HND degree. The position requires strong problem-solving abilities, exceptional communication skills, and completion of the mandatory NYSC program.

Skills they are looking for

• Customer Service
• Technical Support
• Communication
• Issue Resolution
• Record Keeping
• Relationship Management
• Emotional Intelligence

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