Collections Specialist

FairMoney · Lagos, Lagos, Nigeria · Full Time

• Posted 25 October 2026
• Closes 24 November 2026
• Finance

Skillnaija never charges candidates. If anyone asks for money to process this application, walk away and report it.

About the role

FairMoney is seeking an intermediate Collections Specialist based in Lagos to manage and recover outstanding loan payments. The role involves negotiating repayment schedules with delinquent borrowers while monitoring non-performing accounts. Candidates must possess at least two years of debt collection experience within fintech or banking alongside strong negotiation and communication skills.

Skills they are looking for

• Debt Collection
• Negotiation
• Loan Recovery
• Customer Service
• Credit Control
• Communication
• Microsoft Office
• Google Workspace

Free courses that prepare you for this role

• Personal Finance for Nigerians

  Know your real numbers, budget on an income that never behaves, and stop the leaks — including the loan apps.

  Free · Beginner-friendly

• Tax Assistant: Compute, File and Keep Nigerian Businesses Compliant (2026 Rules)

  Work a real client's tax year under the 2026 laws: PAYE, VAT, withholding tax, company tax and the development levy, self-employed returns and every filing deadline, with the working shown.

  Free · Beginner-friendly; basic spreadsheet skills help

• AI Agents for Business Workflows: Automate Five Back-Office Jobs on Free Tools, with a Person Approving Every Send

  Map, build, test and hand over the five jobs every small business does by hand, on free Google tools with one AI step that only drafts words and a named person who approves before anything goes out.

  Free · Beginner-friendly; a phone is enough to learn and to run a finished automation; writing the script and setting the triggers need a laptop or borrowed computer, in two sessions booked with the business owner, who is present and signed in to the owner's own Google account

• Computer & Microsoft Office Essentials

  Start from zero: the computer, the keyboard, files and email, then Word, Excel, PowerPoint and the cloud tools every Nigerian office runs on.

  Free · Beginner