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AI Agents for Business Workflows

Turn repetitive business tasks into AI agents that run themselves — and charge SMEs to build them.

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About this course

Learn to map a repetitive business workflow — lead replies, content, reporting, data entry, support — and turn it into a reliable AI-powered automation using assistants, custom GPTs, and no-code platforms like Make and Zapier connected to Sheets, email, and WhatsApp. By the end you can build agents with proper guardrails and human checkpoints, measure the hours and naira they save, and sell workflow automation to Nigerian SMEs for ₦100,000–₦400,000 per build plus monthly retainers.

An AI agent is a small worker you set up once: it watches for something, thinks using AI, and acts — so the boring repetitive work happens while you sleep. The skill is choosing the right task to hand it.

What you'll learn

Course syllabus — 7 lessons

  1. What an AI agent really is — and which workflow to automate first13 min
  2. Mapping a workflow so an agent can run it13 min
  3. The toolbox: assistants, custom GPTs, and automation platforms14 min
  4. Connecting the apps: Sheets, email, and WhatsApp into one flow14 min
  5. Instructions, guardrails, and the human checkpoint14 min
  6. Testing, measuring time saved, and rolling out for an SME13 min
  7. Selling AI workflow automation to Nigerian businesses15 min

Your project

Map and Build (or Fully Specify) an AI Workflow Agent for a Nigerian Business

One shared link containing: a business + workflow description with a 'before' baseline; a Trigger→Steps→Output→Exceptions map with marked human checkpoints; the chosen tools, the agent's actual instructions, and at least 4 guardrails; a working automation link OR a precise build plan; and a test-and-measure report with a before/after time saved in hours and naira.

Certificates on Skillnaija are earned, not issued for attendance: you submit this project, it is graded against a rubric, and passing issues a certificate anyone can verify.

Frequently asked questions

Is AI Agents for Business Workflows free?

Yes. AI Agents for Business Workflows is completely free on Skillnaija. You need a free account to open the lessons, and there is no charge for the course, the project, or the certificate.

How long does AI Agents for Business Workflows take to complete?

5 weeks · ~4 hrs/week. There are 7 lessons, about 2 hours of material in total. You learn at your own pace and your progress is saved.

Do I need any experience to start AI Agents for Business Workflows?

Beginner-friendly. You can start from scratch — no prior experience is assumed.

What will I learn in AI Agents for Business Workflows?

You will build practical skills in Spotting which repetitive workflow is worth automating, Writing clear agent instructions and guardrails, Building no-code automations on Make and Zapier with AI steps, Connecting Sheets, email, and WhatsApp into one flow, Adding human checkpoints so the agent never goes rogue, Testing and measuring time and naira saved, Rolling out and selling automation to Nigerian SMEs. Every lesson is written for a Nigerian context, with examples drawn from how the work is actually done and paid for here.

Do I get a certificate for AI Agents for Business Workflows?

Yes, but it has to be earned. You complete the course project — Map and Build (or Fully Specify) an AI Workflow Agent for a Nigerian Business and submit it for grading. Passing the project issues a verifiable certificate; finishing the lessons alone does not.

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