Offline Customer Support Officer (Abuja)

Moniepoint · FCT, Nigeria · Full Time

• Posted 25 September 2026
• Closes 25 October 2026
• Business

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About the role

Moniepoint is seeking an early-career Customer Support Officer to assist walk-in clients and handle inquiries across dedicated WhatsApp groups in Abuja. The position involves resolving account and service issues, accurately logging support requests, and escalating complex queries. Applicants should hold a BSc or HND, have completed NYSC, and possess one to two years of customer service experience.

Skills they are looking for

• Customer Service
• Technical Support
• Issue Resolution
• Record Keeping
• Client Relations
• Communication
• Data Privacy

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