Offline Customer Support Officer (Niger)
Moniepoint · Niger, Nigeria · Full Time
- Posted 5 September 2026
- Closes 5 October 2026
- Business
Skillnaija never charges candidates. If anyone asks for money to process this application, walk away and report it.
About the role
This entry-level role involves assisting in-person clients and managing digital messaging channels to resolve banking enquiries and technical problems in Niger State. Candidates need at least one to two years of customer service experience alongside a completed degree or Higher National Diploma. Possession of a valid NYSC discharge or exemption certificate is also strictly required.
Skills they are looking for
- Customer Support
- Issue Resolution
- Written Communication
- Verbal Communication
- Record Keeping
- Data Privacy
- Client Relations
Free courses that prepare you for this role
- Structured Problem-Solving for Nigerian Business
Turn a client's complaint into a question you can answer — and an answer they can act on.
- Virtual Assistant
Support businesses remotely and get paid.
- Small Business & Sole Trader Tax (Nigeria 2026)
Know which box your business is in — and pay exactly what the 2026 law asks for, not a naira more.
- Remote Work Readiness: Keeping the Job You Just Landed
Internet, power and discipline that hold — so the remote role you land is the role you keep.
Stand out with a verified certificate
Skillnaija certificates are earned by passing a graded project, and any employer can verify them online. Every course is free.
Browse free courses