My Virtual Assistant Onboarding Kit
The capstone project for Virtual Assistant — a free Business course. Pass it and you earn a certificate anyone can verify.
- Free
- 4 steps
- Pass mark 70%
- Graded within minutes
- Beginner-friendly
The project unlocks once you complete the lessons. The workbook is free to download now so you can see exactly what is expected.
What you will submit
A Google Drive folder containing: 1) Your welcome email text (as a Google Doc or plain text file). 2) A link to your completed Google Form. 3) Your service agreement outline (as a Google Doc or plain text file). 4) A link to your voice note (uploaded to Drive or a free audio sharing site).
What to do, step by step
- Imagine you've just landed your first client, 'Mama Tunde's Catering', who needs help managing her bookings and customer inquiries. Create a simple welcome email template that you would send to her, introducing yourself and outlining the next steps. Make sure to include a clear call to action for her to provide necessary information.
- Design a basic 'Client Information Form' using a free tool like Google Forms. This form should collect essential details from Mama Tunde, such as her preferred communication method (WhatsApp, email, phone call), business hours, key services offered, and any specific tools she currently uses (e.g., for invoicing).
- Outline a simple 'Service Agreement' (just a few bullet points, not a legal document) that clearly states what services you will provide (e.g., 'manage 50 customer inquiries per week', 'schedule 10 catering bookings per month'), your working hours, and your agreed-upon rate (e.g., '₦15,000 per week').
- Record a short, 1-2 minute voice note (using your phone's voice recorder) explaining how you would use this onboarding kit to welcome Mama Tunde and set clear expectations for your working relationship. Imagine you are speaking directly to her.
Files to work with
Project workbook (fill in, then submit)The whole brief, an evidence checklist, the grading rubric as a self-check and the link-sharing steps in one file. Opens in Word, Google Docs or WPS.Word · 6 KBHow it is graded
| Criterion | Weight |
|---|---|
| Completeness and Clarity of Welcome Email | 25% |
| Effectiveness and User-Friendliness of Client Information Form | 30% |
| Clarity and Realism of Service Agreement Outline | 25% |
| Professionalism and Coherence of Voice Note Explanation | 20% |
You need 70% overall to pass. A failed submission comes back with feedback and can be revised and resubmitted.
Before you submit: make your link public
If your work lives in Google Drive or Google Docs, open Share → General access and change “Restricted” to “Anyone with the link” (Viewer). Then paste the link into a private browser window: if it opens without sign-in, you are ready. A private link cannot be graded — it is the single most common reason a good project fails.
Frequently asked questions
Do I have to finish Virtual Assistant before submitting the project?
Yes. The submission screen opens once every lesson in Virtual Assistant is marked complete. The lessons are where the methods, the Nigerian context and the worked examples the project depends on are taught.
How is the project graded?
An examiner scores each rubric criterion from 0 to 100 and weights them as shown on this page; you need 70% overall to pass. Most submissions are graded within minutes and you get written feedback on what was strong and what to improve.
Can I resubmit if I fail?
Yes. A failed project comes back with feedback; revise the weak parts and resubmit. A passed project is final — the certificate is issued and cannot be re-rolled.
What do I actually submit?
A write-up of what you did (under 5,000 characters) plus a public link to your work — a Google Drive folder, Google Doc, spreadsheet, GitHub repository or video. The link must open without sign-in; a private link cannot be graded. The free project workbook on this page walks you through all 4 steps.
Is the certificate real?
Yes. Passing this project issues a certificate with a unique verification code. Anyone — an employer, a client, a school — can open the verification page and see that the certificate is genuine and which project earned it.
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Ready to earn this certificate?
Virtual Assistant is free and self-paced. Finish the lessons, complete this project, and the certificate is yours to share.
Start learning free